Privacy Policy

1. Introduction

Super Lending Hut Mortgage ("we," "us," or "our"), operated by Russell Street Mortgage (NMLS #1249828), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when visiting russellstreetmortgage.com or when contacting us about mortgage services.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and mailing address.
• Financial Information: Income range, credit profile information, and loan inquiry details — only as necessary to evaluate your mortgage request.
• Contact Form & Lead Form Data: Information you submit through our website contact form or Google Ads lead forms.
• Device & Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically via cookies and analytics tools.

3. How We Use Your Information

• To respond to your mortgage inquiry and provide loan consultation services.
• To send SMS text messages regarding your loan inquiry, appointment confirmations, and rate information — only if you have provided consent.
• To comply with federal and state lending regulations (RESPA, TILA, ECOA).
• To improve our website and marketing effectiveness using aggregated analytics data.

4. SMS Text Messaging

By submitting your phone number through our website or a lead form, you expressly consent to receive text messages from Super Lending Hut Mortgage regarding your loan inquiry. Message and data rates may apply. Message frequency varies based on your inquiry status.

To opt out of SMS messages at any time, reply STOP to any message you receive. For help, reply HELP. You may also contact us directly at russ@russellstreetmortgage.com.

We do not sell or share your phone number or SMS consent with third parties for marketing purposes.

5. Information Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our website and business (e.g., SMS delivery via Twilio), bound by confidentiality agreements.
• Legal Compliance: When required by law, court order, or regulatory authority.
• Business Transfer: In connection with a merger, acquisition, or sale of assets, with advance notice to affected users.

6. Cookies & Tracking

Our website uses cookies and Google Analytics to understand how visitors interact with our site. You may disable cookies in your browser settings; however, some features may not function properly. We do not use tracking technologies to serve targeted advertising.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your state of residence, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at the information below. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us